To the Users (as defined below), we inform you that the following Terms and Conditions are applicable to you by
the mere access and use of the Site https://www.INNVATIA.com/ (hereinafter referred to as the "Site"), operated
and managed by ARNUG, S.A. DE C.V. (hereinafter INNVATIA and/or "We").
In accordance with the previous paragraph, a User is understood to be any person who accesses or uses the Site
through a computer and/or any communication device or equipment (hereinafter referred to as the "User"). If you
do not agree with these Terms and Conditions, you must refrain from accessing or using the Site. If you continue
to navigate it, we will understand that you accept and agree to comply with these terms.
Accessing or using the Site expresses the full and unconditional adhesion of the User to these Terms and
Conditions. Through the Site, the User will be able to use, contract, and/or access various services and content
(the "Services" and "Content") made available by INNVATIA, who has the right to deny, restrict, or condition the
User’s access to the Site, in whole or in part, at its sole discretion, as well as modify the Services and
Content at any time without prior notice.
INNVATIA does not guarantee the availability and continuity of the operation of the Site and its Services and
Content. In such cases, efforts will be made to restore them as quickly as possible, but INNVATIA cannot be held
responsible.
The User acknowledges that some Services and Content may only be available after contracting or registration.
The use of the Services and Content on the Site is the sole responsibility of the User, who must use them
according to the functionalities allowed on the Site and for the authorized purposes in these Terms and
Conditions. Therefore, the User is obligated to use the Services in such a way that does not contravene good
manners, the rights of third parties, internet use and coexistence norms, the laws of Mexico, and the applicable
legislation of the country the User is located in when accessing the Site and/or using the Services and Content.
The User agrees to hold harmless INNVATIA, its officers, directors, employees, advisors, representatives, and/or
anyone related to us from any consequences arising from the use of the information or Services acquired by the
User through the Site, understanding that INNVATIA acts as an intermediary between Users and is not responsible
for any consequences that may arise from their use or for any agreements or negotiations between Users.
The User does not have the right to place or use hyperlinks within the Site, nor the right to place, use, or market the Services and Content on personal or third-party websites without prior written authorization from INNVATIA.
The name and logo of INNVATIA are registered trademarks; the content on the screens related to the Services
offered by INNVATIA, as well as the programs, databases, networks, and files that allow Users to access the
Site, the software, and the rights to use and exploit these, including but not limited to, their disclosure,
publication, reproduction, distribution, and transformation, are the exclusive property of INNVATIA and are
protected by copyright and intellectual property laws and international treaties, trademarks, patents, and
industrial design laws.
Any improper use of such information, as well as the full or partial reproduction of said content, is prohibited
unless express written authorization is given by INNVATIA. This is subject to civil and/or criminal penalties,
as well as potential financial compensation for damages resulting from the infringement of INNVATIA’s
intellectual property rights.
Regarding the intellectual property rights of content that Users provide, share, or post on the Site, INNVATIA
acknowledges that the ownership of this content remains with the publisher. The User does not acquire any
intellectual property rights, copyright, and/or industrial property rights by merely using or accessing the
Site’s Services and Content. At no time will such use be considered as authorization or licensing to use them
for purposes other than those outlined in these Terms and Conditions. The User agrees that the provisions
regarding INNVATIA’s ownership of rights are also applicable to third-party rights regarding the Services and
Content of the Pages, domains, or information presented or linked to the Site.
Neither INNVATIA nor its providers or business partners will be responsible for any damage or losses incurred by
the User due to inaccuracies, queries made, typographical errors, or changes or improvements made to the
Services and Content or the Site.
The Services and Content, recommendations, and advice obtained through the Site are general in nature, so they
should not be considered when making personal, commercial, or professional decisions. For that, a professional
appropriate to the User's needs should be consulted.
All Services and Content, including but not limited to descriptions, information, definitions, and any other
resources, are strictly informational and general in nature; they are not legal opinions or advice. INNVATIA
does not guarantee their correctness or that they are up to date.
INNVATIA offers the Services and Content with reasonable competence and diligence from a commercial standpoint;
however, no warranties are provided regarding them. The Site is provided by INNVATIA "as is" and "as available."
INNVATIA makes no warranties, express or implied, regarding the operation of the Site, the information, content,
materials, Services, and products included. The User expressly accepts that the use of the Site is at their own
risk.
INNVATIA reserves the right to remove or delete any information from the Site at any time, at its sole
discretion. INNVATIA does not offer specific warranties regarding the Services and Content and excludes all
warranties to the extent permitted by applicable laws.
According to these Terms and Conditions, INNVATIA will not assume or take any responsibility for any person
arising from or related to the Services and Content, navigation on the Site, queries, clarifications, or any
other type of response provided by INNVATIA or its providers or business partners through any means of
communication.
The User agrees to hold harmless INNVATIA, its shareholders, subsidiaries, affiliates, officers, directors,
employees, advisors, representatives, and/or any person related to INNVATIA, from any responsibility that could
be attributed due to or related to the Site, the provision of Services and Content, or any other aspect of these
Terms and Conditions.
INNVATIA provides services that enable the exchange of digital assets for traditional currencies and vice versa.
The accessibility of these services may vary depending on the location of the Client and is subject to change at
our discretion, with or without prior notice. The services offered include: (i) the Exchange System, which links
your transactions with available offers; Payment Irrevocability, where transactions are irreversible once
executed; (ii) the Exchange Service for buying and selling digital assets; (iii) the Coin Wallet, which manages
accounts with funds in specific currencies; the Acquisition of Digital Assets through designated payment
methods; and (iv) the Placement of Purchase Orders, which complies with applicable conversion rates.
***INNVATIA may adjust fees with prior notice.
Users must fill out a registration form with their personal or corporate information to create an INNVATIA
ACCOUNT, which must be true, current, accurate, and complete. INNVATIA is authorized at any time to request
clarification of the information received, and if necessary, to prohibit, remove, or block the registration of
Users who do not comply with the aforementioned requirements.
Once registered, Users will receive an email confirming their username and password, which will allow them to
access their profile within the Site. The username and password are non-transferable and can only be used by the
person who registered on the Site. They will be directly responsible to third parties for the information
provided in the registration, and by accepting these Terms and Conditions, they agree to hold INNVATIA harmless
from any claims related to the information they provide.
Regarding User Verification upon registering their INNVATIA account, this constitutes a voluntary agreement to
provide the necessary personal information. This information will be used to verify the identity of users,
detect activities such as money laundering, terrorist financing, fraud, and other financial crimes through
INNVATIA, as well as for other legitimate purposes established by the company. The collection, use, and sharing
of this information will be carried out in accordance with our Privacy Notice.
By providing this information, you also give permission for us to maintain your data for the duration of your
account’s activity and up to five (5) years after its closure, in line with global data storage standards in the
industry. Additionally, you authorize INNVATIA to carry out the necessary investigations, either directly or
through third parties, to verify your identity or protect both you and the company from financial crimes such as
fraud.
If there are reasons to suspect that the information provided is incorrect, false, outdated, or incomplete,
INNVATIA reserves the right to request corrections, remove the relevant information, and, in severe cases,
terminate partially or fully the services we offer. If we cannot contact you using the contact information you
provided, you will be responsible for any loss or expense incurred by INNVATIA during the provision of services.
By registering for an account, you authorize INNVATIA to carry out necessary investigations to verify your
identity or protect you, other users, and/or the company against fraud or other financial crimes, and to take
actions based on the results of such investigations. Additionally, you acknowledge and agree that your personal
information may be disclosed to credit agencies and financial crime prevention organizations in response to our
investigations.
All Users are prohibited from: (i) entering false information on the Site; (ii) posting aggressive or insulting
comments; (iii) exploiting INNVATIA’s services in an unauthorized manner and against these Terms and Conditions;
(iv) using the Site for unfair competition practices, fraudulent purposes, or any other activity that violates
the law or good customs; (v) posting or selling services prohibited by law; and (vi) using third-party
information for purposes other than those established in these Terms and Conditions. Users who are caught
engaging in any of the behaviors described in the previous paragraph will be removed from the Site, without
prejudice against civil or criminal actions they may incur. Users who violate the provisions of this section
will be directly responsible to INNVATIA, other Users, or any third parties that may be affected by the
violation.
INNVATIA reserves the right to immediately suspend your INNVATIA account and any related beneficiary accounts,
as well as freeze or block Digital Assets or funds in those accounts and suspend your access to INNVATIA for any
reason. This includes situations where INNVATIA suspects that an account is in violation of our Terms and
Conditions, Privacy Notice, or any applicable law or regulation.
INNVATIA does not assume any responsibility for permanent or temporary modifications to your INNVATIA account,
or for the suspension or termination of your full or partial access to INNVATIA services. Additionally, INNVATIA
reserves the right to retain and use transaction data or other account-related information in the following
cases:
INNVATIA is committed to keeping confidential the information it receives from the User that is deemed confidential according to applicable legal provisions in the United Mexican States. INNVATIA does not assume any obligation to maintain confidentiality for any other information provided by the User. The information provided by the Users will be treated as confidential and may only be disclosed to third parties who, due to the services and products offered and acquired, need to know such information to fully comply with them, and in the cases established by the Federal Law on the Protection of Personal Data Held by Private Parties, acting in good faith if we believe such disclosure is reasonably necessary to: (a) comply with any legal process; (b) enforce this Agreement; (c) respond to claims that any content infringes third-party rights; or (d) protect the rights, property, or personal safety of INNVATIA and its Users. Any transfer of personal data without consent will be carried out in accordance with Article 37 of the Federal Law on the Protection of Personal Data Held by Private Parties. For more information, please visit our Privacy Notice on the Site.
By using the Site, the User authorizes INNVATIA, including but not limited to, to use, publish, reproduce, disclose, communicate publicly, and transmit non-confidential information, in accordance with the provisions of the Federal Law on the Protection of Personal Data Held by Private Parties, the Federal Copyright Law, the Federal Consumer Protection Law, and any other applicable Mexican legislation.
INNVATIA informs Users that our Site uses cookies, web beacons, and links to third-party websites. A “Cookie” is a data file that is stored on the User's computer when they access the Site. These files may contain information such as the identification provided by the User or data to track the pages visited by the User. The cookies used are temporary, and under no circumstances will cookies be used to collect personal information. For more information, please refer to our Cookie Policy. Cookies are generally accepted automatically, but the User can change their browser settings at any time. If the User chooses to reject cookies, some sections of the Site may not function optimally or may not work at all.
All information collected by INNVATIA from the User is handled with absolute confidentiality in accordance with the applicable legal provisions under Mexican law. For more information about the protection of your personal data, please consult our Privacy Notice on the Site.
INNVATIA reserves the right to modify the Terms and Conditions at any time, without prior notice, informing its Users through the Site. Therefore, the User must carefully read the Terms and Conditions each time they intend to use the Site. If Users disagree with the modifications, they must cease using the Site, and if applicable, may notify INNVATIA of this situation to proceed with the deactivation of their account.
This agreement does not create or should be understood as a partnership, mandate, franchise, or labor relationship between INNVATIA and the Users. Therefore, Users acknowledge and agree that INNVATIA is not a mandatary, commission agent, representative, franchisee, employer, partner, or shareholder of any third parties of the User. INNVATIA only provides Users with a virtual space that enables them to access an asset exchange platform. The Site may contain links to third-party websites. Since INNVATIA does not control such sites, it will not be responsible for the content, materials, actions, and/or services provided on them, nor for any damages or losses caused by their use, either directly or indirectly. If one or more Users or any third party initiates any type of claim or legal action against another or others, all individuals involved in such claims or actions shall release INNVATIA from all liability, as well as its directors, executives, employees, affiliates, agents, principals, and dependents.
For the interpretation, compliance, and execution of this agreement, the parties expressly submit to the jurisdiction of the competent courts of Mexico City, waiving any jurisdiction that may correspond to them by virtue of their current or future domicile. Any dispute, difference, or claim arising from these Terms and Conditions or any amendment thereto, or related to these Terms and Conditions, including in particular, its formation, validity, enforceability, interpretation, execution, breach, or termination, as well as extracontractual claims, will first be submitted to mediation before the Alternative Justice Center of Mexico City, and ultimately, to the competent courts of Mexico City, expressly waiving any other jurisdiction that may correspond to them by reason of their current or future domicile. If any provision of these Terms and Conditions is declared null, illegal, or unenforceable, the validity, legality, and applicability of the remaining provisions will continue in full force.
The User may contact INNVATIA at any time for any clarification, comment, question, or suggestion related to the Services and Content, the Site, and/or these Terms and Conditions via email at atencion@innvatia.com The use of the Site means that you have read, understood, and accepted these Terms and Conditions.
