TERMS AND CONDITIONS

TERMS AND CONDITIONS INNVATIA

To the Users (as defined below), we inform you that the following Terms and Conditions apply to you simply by accessing and using the website https://www.innvatia.com/ (hereinafter the “Site”), operated and managed by INNVATIA (hereinafter “We” or “Us”).

In accordance with the previous paragraph, a User is understood to be any person who uses or accesses the Site through a computer and/or any communication equipment or device (hereinafter the “User”). If you do not agree with these Terms and Conditions, you must refrain from accessing or using the Site. Therefore, if you continue to browse it, we will understand that you accept and agree to be bound by them.

USE OF THE SITE

Accessing or using the Site expresses the User’s full and unconditional acceptance of these Terms and Conditions. Through the Site, the User will use, contract, and/or access various services and content (the “Services” and “Content”), made available by INNVATIA, who reserves the right to deny, restrict, or condition the User’s access to the Site, in whole or in part, at its sole discretion, as well as to modify the Services and Content on the Site at any time without prior notice.

INNVATIA does not guarantee the availability and continuity of the operation of the Site and the Services and Content. In such cases, it will seek to restore service as quickly as possible without incurring any liability.

The User acknowledges that some Services and Content may only be used after contracting or registration. The use of the Services and Content on the Site is the sole responsibility of the User, who must use them according to the functionalities permitted on the Site and the authorized uses in these Terms and Conditions. Therefore, the User agrees to use them in a way that does not contravene good customs, third-party rights, Internet usage norms, the laws of the United Mexican States, and the laws of the country where the User is located when accessing the Site and/or using the Services and Content.

The User agrees to hold INNVATIA, its officers, directors, employees, advisors, representatives, and/or any person related to Us harmless with respect to the use of information or Services acquired through the Site, understanding that INNVATIA acts as an intermediary between Users and is not responsible for any consequences arising from their use or from agreements and negotiations between Users.

RESTRICTIONS

The User does not have the right to place or use hyperlinks within the Site, nor to place, use, or commercialize the Services and Content on their own or third-party sites or pages without prior written authorization from INNVATIA.

INTELLECTUAL PROPERTY

The name and logo INNVATIA are registered trademarks; the content of the screens related to the Services offered by INNVATIA, as well as programs, databases, networks, files that allow Users to access the Site, software, and the rights to use and exploit these—including but not limited to disclosure, publication, reproduction, distribution, and transformation—are the exclusive property of INNVATIA and are protected by copyright, intellectual property laws, trademarks, patents, and industrial design laws and international treaties.

Unauthorized use of this information, as well as total or partial reproduction of such content, is prohibited without express written permission from INNVATIA and may be subject to civil and/or criminal penalties and possible monetary damages for infringement of INNVATIA’s copyrights and intellectual property rights. Regarding intellectual property rights of content provided, shared, or published by Users on the Site, INNVATIA acknowledges that ownership of this content belongs to the person who publishes it.

The User acquires no intellectual property rights, copyrights, and/or industrial property rights merely by accessing or using the Services and Content of the Site, and such use will never be considered authorization or a license to use them for purposes other than those contemplated herein. The User agrees that the provisions regarding ownership rights of INNVATIA also apply to third-party rights concerning Services and Content of pages, domains, or information presented or linked to the Site.

QUALITY OF SERVICES AND CONTENT AND WARRANTIES

Neither INNVATIA nor its suppliers or business partners will be liable for any damage or loss suffered by the User due to inaccuracies, queries, typographical errors, or periodic changes or improvements made to the Services, Content, or the Site. The Services and Content, recommendations, and advice obtained through the Site are of a general nature and should not be considered for personal, commercial, or professional decision-making; a qualified professional should be consulted according to specific needs.

All Services and Content—including descriptions, information, definitions, and other resources—are strictly informative and general in nature, not legal opinions or advice. INNVATIA does not guarantee their accuracy or that they are up to date. INNVATIA provides Services and Content with reasonable commercial diligence, but offers no warranties. The Site is provided “as is” and “as available.” INNVATIA makes no express or implied warranties regarding operation of the Site, information, content, materials, Services, or products included.

The User expressly agrees that use of the Site is at their own risk. INNVATIA reserves the right to remove any information from the Site at any time at its sole discretion. INNVATIA excludes all warranties to the extent permitted by law. Under these Terms and Conditions, INNVATIA assumes no liability to any person arising from Services, Content, browsing the Site, queries, clarifications, or any responses provided by INNVATIA or its providers or partners through any communication means. The User agrees to hold harmless INNVATIA, its shareholders, subsidiaries, affiliates, officers, directors, employees, advisors, agents, representatives, and any related persons from any liability arising out of or related to the Site, Services, Content, or these Terms and Conditions.

REGISTRATION

INNVATIA provides Services that allow the exchange of digital assets for traditional currencies and vice versa. Accessibility of these Services may vary depending on the Client’s location and is subject to change at our discretion, with or without prior notice. Among the Services offered are: (i) the Exchange System, linking transactions to available offers; Payment Irrevocability, where transactions are irreversible once executed; (ii) the Exchange Service for buying and selling digital assets; (iii) the Currency Wallet, managing accounts with funds in specific currencies; acquisition of digital assets through designated payment methods; and (iv) placing purchase orders complying with applicable conversion rates.

***INNVATIA may adjust fees with prior notice.
Users must complete a registration with their personal or corporate information to create an INNVATIA ACCOUNT, which must be truthful, current, accurate, and complete. INNVATIA may request clarification of the information at any time and may prohibit, remove, or block the registration of Users who do not comply. Registered Users will receive an email confirming their username and password to access their profile on the Site. The username and password are non-transferable and only usable by the registered person, who is responsible before third parties for the data provided. By accepting these Terms and Conditions, Users agree to hold INNVATIA harmless from any claims related to the information provided.

Verification of Users at registration is voluntary and necessary for identity verification, detection of money laundering, terrorism financing, fraud, and other financial crimes via INNVATIA, as well as other legitimate purposes per our Privacy Notice.

By providing this information, you authorize INNVATIA to retain your data while your account is active and for five (5) years after closure, in accordance with global data retention standards. You also authorize INNVATIA to conduct investigations, directly or through third parties, to verify your identity or protect you and the company from financial crimes. If there is suspicion of false, obsolete, or incomplete information, INNVATIA may request corrections, delete relevant information, or partially/totally terminate services. If we cannot contact you with the information provided, you are responsible for losses or costs incurred during service provision. By registering, you authorize INNVATIA to conduct investigations to verify identity and protect against fraud and financial crimes and acknowledge that your information may be disclosed to credit agencies and fraud prevention entities.

CANCELLATION AND SUSPENSION OF REGISTRATIONS

All Users are prohibited from: (i) entering false information; (ii) posting aggressive or insulting comments; (iii) exploiting INNVATIA’s Services in unauthorized ways; (iv) using the Site for unfair competition, fraud, or illegal/unethical purposes; (v) publishing or selling Services prohibited by law; (vi) using third-party information for purposes other than those established herein. Users caught engaging in these behaviors will be removed from the Site, without prejudice to civil or criminal actions. Violators are directly liable to INNVATIA, other Users, or third parties.

INNVATIA reserves the right to immediately suspend your INNVATIA account and any related beneficiary accounts, freeze or block digital assets or funds in those accounts, and suspend your access for any reason, including suspected violations of Terms, Privacy Notice, or applicable laws. INNVATIA assumes no liability for permanent or temporary modifications to your account or suspension/termination of access. INNVATIA may retain and use transaction data or related information in cases such as:

  1. 1. Account subject to government process, criminal investigation, or ongoing litigation.
  2. 2. Detection of unusual activities.
  3. 3. Detection of unauthorized access.
  4. 4. Judicial or regulatory orders.

INNVATIA may terminate these terms and cancel accounts for reasons including:

  1. 1. Service cancellation for you.
  2. 2. Re-registration or suspected re-registration under another name.
  3. 3. False, inaccurate, obsolete, or incomplete information.
  4. 4. Refusal to accept modified terms.
  5. 5. User request for service cancellation.
  6. 6. Other circumstances INNVATIA deems necessary.

Upon cancellation, account and transaction data compliant with retention laws will be securely stored for 5 years. Pending transactions during cancellation may be notified accordingly.

CHANGES TO TERMS AND CONDITIONS

INNVATIA may modify these Terms at any time without prior notice by publishing the changes on the Site. The User is responsible for regularly reviewing the Terms to stay informed. Continued use after changes means acceptance of the new Terms.